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Lucid Help Desk 8.01.0014

... maintain employee department, computer, and phone number information. Support personnel are notified via a pop-up screen anytime ... becomes available. Twenty (20) reports targeted for both support personnel and their managers are available for viewing and printing. Track service reports by Assignee or by Product. Multiple users can log on to ...
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SysAid Help Desk for Linux 9.0.53 b13

SysAid Help Desk Software is a dynamic and highly intuitive software solution for small to medium-sized organizations. SysAid Help Desk provides extensive Helpdesk, Asset Management, Monitoring, Reports and ... yet attractive and easy-to-use package. SysAid Help Desk comes with standardized templates to help you get ... re-routing and notification rules (email, SMS, service requests). Support your users anywhere around the world, via SysAid ...
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Web Help Desk 12.2.0

The Web Help Desk is an affordable and intuitive web based help desk software for your service desk software, customer support software, and issue tracking software needs. Are you ... notes" on your monitor to track your help desk team's issues and requests? Say "good bye" to your current, inefficient help desk solution and streamline your IT service desk with ...
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Web Help Desk x64 12.6.0

The Web Help Desk x64 is an affordable and intuitive web based help desk software for your service desk software, customer support software, and issue tracking software needs. Are you ... notes" on your monitor to track your help desk team's issues and requests? Say "good bye" to your current, inefficient help desk solution and streamline your IT service desk with ...
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Help Desk for IIS 2.2

Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ... your customers or technicians except web browser. Open support requests via login or send an email to create a support ticket. Help Desk for IIS gives you the ...

Provide Support Live Chat 5.7.3

Provide Support is a global provider of Live Chat and ... that allows businesses to provide instant online customer support and proactively sell their products and services. The ... chat icon, SSL secure chat, chat transcripts, multilingual support, proactive chat invitations, call transfer, canned responses, file ... icons, fully functional 10-day free trial, 24/7 customer support, generous affiliate partnership program. ...

Akeni Help Desk Assistant Enterprise IM 1.13

Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Sales and support staff can interact with customers in real time, ... are: session transcripts for future reference; team based support that allows one operator to call upon another for assistance or to transfer ...

Customer Support Organizer Pro 3.2b

Customer Support Organizer Pro,database software for Windows. Simple database management ... you to organize, track, and manage your customer support activities. 4 simple databases included in Customer Manager Pro: Personnel manage your customer support personnel. Customers: manage your customers. Issues: catalog, manage, and track all issues. Log: track ...

ProActive Customer Support 2014

... minutes and keep track of customers and their support requests. ProActive Customer Support makes it easy to record, update and report on your customer support activities. Give your boss reports that document your ...

Lodgit Desk 3.1.9

**Lodgit Desk: Streamlined Hotel Management by Dibomedia** Lodgit Desk, developed by Dibomedia, is a comprehensive hotel management ... needs of hotels, guesthouses, and vacation rentals, Lodgit Desk offers a robust suite of features that streamline ... One of the standout features of Lodgit Desk is its intuitive and user-friendly interface. The software ...

Omnistar Help Desk Software 8.2

... ticket software solution that combines ticket tracking, chat support and knowledgebase management into one centralized user friendly ... value added features to help improve your customer support efforts as follows: * Minimize Toll Free Phone Support Costs - The Omnistar Live Help desk component will allow your customers to submit helpdesk ... eliminating the need to call your toll free support line. * Communicate in Real time Through live ...

Writers Desk 6.03

Writer's Desk is for creative writers, not businesses. Manage your ... files to escape word processing for business. Writer's Desk omits features for business, such as mail merge and team development, and gives you an environment for creative writing. Use the Project Manager to handle multiple chapters, papers, research files, etc., ...

iHelpdesk 3.0 Build 1716

iHelpdesk is a web-based help desk software. It can help you keep track of ... of contact, communication, and information. Increase productivity of support staff by automating processes, policies, and tasks. Improve teamwork and communication. Reduce IT support costs. Major features: Email Management Manage emails ...
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iHelpdesk for Linux 3.0 Build 1716

iHelpdesk is a web-based help desk software. It can help you keep track of ... of contact, communication, and information. Increase productivity of support staff by automating processes, policies, and tasks. Improve teamwork and communication. Reduce IT support costs. Major features: Email Management Manage emails ...
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Live Chat and Website Monitoring 5.7.3

Provide Support is an online service that allows you to ... visitors, enabling you to give instant online customer support and proactively sell your product. This web-hosted system ... any system connected to the Internet. The system supports 256-bit SSL encryption and features visitor monitoring with geographic location identification, IP address, referrer, ...

DualDesk Lite 20.5.1.0

DualDesk lets your support staff assist a PC anywhere on the internet, ... Provide temporary, full service ad-hoc remote control help desk services, transfer files, chat,re-boot & auto-reconnect and control ... control session ends. Multiple technicians and can support unlimited customers from a single support file and a single address and tcp port. ...
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Web Tracks 2011 8.0.3

... Tracks is web based PC Inventory and Help Desk software that is installed in your local environment. ... through disposal. Web Tracks includes a comprehensive Help Desk module with integrated e-mail. End-Users and Technicians logon to this application to manage support requests. Web Tracks includes a comprehensive Help Desk system. This allows you to assign tasks and ...

mySuite 1

... are modules that make up mySuite: Live Chat Support / Customer Help Desk / Corporate Help Desk / Knowledge Manager / Job Manager / Messenger ...

sitehelpdesk 8.0

Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web. Integrated email monitor for two ... email tracking in and out of the help desk. Integrates with leading PC auditing and asset management ...

sitewebdesk 7.8

Help desk software solutions from sitehelpdesk.com. Designed for any Customer support services over the web integrated with your web site. Also supports integrated email monitor for two way email tracking in and out of the help desk. Integrates with leading PC auditing and asset management ...

ManageEngine SupportCenter Plus 7

ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact ... resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level. ... Ticketing Automatically convert the emails sent to Help Desk into trouble tickets or enable your end users ...

ActiveXperts Helpdesk System 2.0

ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments. It is designed to provide a complete support solution, to streamline helpdesk processes. ActiveXperts HelpDesk System ...

Network Incident Tracker 2.0

Network Incident Tracker is a support tool for Network Engineers. It is comprised of ... common troubleshooting tools. It is designed to optimize support delivery and leverage thousands of valuable support hours. The tool enables tracking of problem resolution for support cases. The network support tools include Ping, Traceroute, PuTTY, NSLookup, Wireshark, NetStat, ...

GoToAssist 1.6 build 402

... The end result: improved call resolution times, lower support costs, and a trustful customer experience. Support Tools – For Your Representatives Two-Way Screen ... rep can remotely take control of the customer's desktop or device to provide service. Mac Support PC-based representatives can view or share control of Mac users' desktops as well as PC users'. (Some features are ...

SmarterTrack Build 9511
Update

SmarterTrack, developed by SmarterTools, is a comprehensive help desk software solution designed to streamline customer support and enhance communication efficiency. Tailored for businesses of ... customer service teams, ensuring they can deliver exceptional support experiences. At its core, SmarterTrack provides a ... ensures that no customer query goes unanswered, and support agents can seamlessly switch between channels to maintain ...
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