Web Help Desk 12.2.0

Web Help Desk 12.2.0

Web Help Desk Full Download Summary

User Rating: 3.1 (11 votes)

top download editor's pick
  • File size: 143.00 MB
  • Platform: Windows 2000, Windows 2003, Windows XP, Windows Vista, Windows 7
  • License: Trialware
  • Price: $144.00
  • Downloads: Total: 606 | This Month: 0
  • Released: Dec 10, 2014
  • Publisher: MacsDesign Studio LLC
  • Publisher URL: http://www.webhelpdesk.com

Web Help Desk 12.2.0 Full Description

The Web Help Desk is an affordable and intuitive web based help desk software for your service desk software, customer support software, and issue tracking software needs. Are you using "email" and "sticky notes" on your monitor to track your help desk team's issues and requests?

Say "good bye" to your current, inefficient help desk solution and streamline your IT service desk with the Web Help Desk; the best of breed, cost effective, extremely easy to configure, browser based Help Desk Software.

As a "help desk" continues to evolve into a full "service desk" entity, the Web Help Desk intuitively tracks and automatically routes any form of requests; from technical support requests to change management requests to non-technical support requests.

Intuitive point-and-click configuration and intuitive end-user experiences within the Web Help Desk allows your organization to deploy help desk features and work flow that make the most sense for your help desk's daily operations.

Install the server-side help desk software on virtually any operating system of your choice: Windows, Mac OS X, Linux, or Unix. The choice is yours!

The Web Help Desk's web based customer support software allows your IT service desk to run more efficiently, effectively and at a lower cost of ownership; resulting in faster incident resolution, controlled costs and increased customer satisfaction.

Release notes:

New Release
DameWare integration: Provides seamless, out-of-the-box integration between WHD and DameWare, with the ability to open DameWare sessions using direct links in WHD. This new capability enables DameWare agents to open Web Help Desk tickets for items in DameWare, create ticket notes, and post screenshots directly from the DameWare client.
Asset reporting: Builds real-time reports on multiple assets, based on the features you choose. These reports provide statistics on topics such as the number and type of assets in the database, where assets reside, and asset status, such as in storage or deployed.
Extended API functionality: Now use the API to upload attachments to WHD tickets.
[ Web Help Desk full changelog ]
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Web Help Desk 12.2.0 Free Download Notice

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