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magicDesk 1.3.0

... suite of modern web-based applications (apps) for customer service and support, highly integrated with each other, and ... a clean and usable interface, optimized for both desktop and mobile browsers. At the same time, applications' ... This will help you to create a virtual desk and organize a support center, while taking into ...

HarePoint Password Change for SharePoint 1.3.303

SharePoint 2010/2007 web part which allows the user to change Active Directory password without help of IT staff. Can send series of e-mail notifications about password expiration to be sure that all remote users change password in time. Supports password policies, all types of authorization and works in complex domain forests ...

HelpDesk 11.18.9509.18585
Update

... for businesses of all sizes. This web-based help desk software stands out for its simplicity, efficiency, and ... choice for businesses looking to enhance their customer service operations. Whether you are a small business or a large enterprise, HelpDesk provides the tools you need to deliver exceptional support and improve customer ...
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ActiveXperts Helpdesk System 2.0

... web enabled support management system designed for help desks, call centers, customer support centers and ICT departments. ... from previous responses. The product runs as a service on Windows 2008, Windows 2003, Windows Vista, Windows ... is also offered as SaaS (Software as a Service). Awarded with the 'Software of the Year' award ...

Live Chat and Website Monitoring 5.7.3

Provide Support is an online service that allows you to chat with your website visitors, enabling you to give instant online customer support and proactively sell your product. This web-hosted system means you don't have to worry about server capacity, bandwidth usage, system upgrades and other issues. An optional browser-based ...

Network Incident Tracker 2.0

... The Cisco specific tools include IOS download, TAC Service Requestor and End of Sale (EoS) reference. It eliminates the frustration with jumping between web pages and remembering commands. Have the tracker available to document root cause and network problem resolution. Summarize and analyze the pertinent problem resolution information for subsequent ...

Web Invoice 8.9

... Helpdesk Ticketing System Allows you to Manage your Service Business, Receive Service Requests from customers or End-Users and bill from ... office or Remotely at the time of a Service Call, Conduct business on-site with the convenience of ... Estimates and make payments, or View and create Service Requests, which can later be turned into Invoices. ...
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GoToAssist 1.6 build 402

... rep can remotely take control of the customer's desktop or device to provide service. Mac Support PC-based representatives can view or share control of Mac users' desktops as well as PC users'. (Some features are ... multi-monitor computer setup. Log-In as Administrator IT help desk administrators can remotely log in to customer computers ...

Hotel Reservation and Management Database Software 7.0

This software offers a solution to users who want to create, edit and maintain customer reservations. With a collection of simple yet powerful features, hotel managers will achieve the incredible organization and piece of mind that comes with a computerized record-keeping system. ...

Provide Support Live Chat 5.7.3

... customer support and proactively sell their products and services. The software enables you to chat with your website visitors and customers in real time using a stand-alone Live Chat operator console that is compatible with Windows, Linux and MacOS or a web-based console with no installation required. The tool features ...

Hardware Inspector 4.3

... Hardware Inspector can be advantageously used as a Service Desk tool: complete hardware and software database, automated responsibility delegation, thorough control of request processing, etc. Services provided can be linked to asset maintenance history, ... reliability, supporters' performance, etc. Integration with Hardware Inspector Service Desk, a web-interface for user-supporter communication. ...

TelcoMgr 7.5.1

... for Telecom Auditing, Telecom Expense Management and Help Desk resources for telecommunication professionals. TelcoMgr™ is designed to ... you accurately record your business telephone and data services. The program is designed to be used for ... documents: * Master Telephone Company (Telco) or Service Carrier account data. * Detailed line, circuit and/or ...
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DualDesk Lite 20.5.1.0

... 5 seconds with no configuration. Provide temporary, full service ad-hoc remote control help desk services, transfer files, chat,re-boot & auto-reconnect and control a ...
software award

Issue Tracking Organizer Pro 3.2b

... manage any kind of issues (project issues, customer service issues, help desk issues, ...). 3 simple databases included in Issue Tracking Solution: Issues: catalog, manage, and track all your issues. Personnel: manage your personnel. Log: track ...

Issue Tracking Organizer Deluxe 4.11

... manage any kind of issues (project issues, customer service issues, help desk issues, ...). Includes several issue database templates to choose from. Very fast and easy data entry. Search, filter issues by any field. Sort issue ...

ManageEngine ADSelfService Plus 6.5 Build 6523
Update

... unlocks, significantly reducing the burden on IT help desks and minimizing downtime due to password-related issues. ... a wide range of applications, including popular cloud services and enterprise applications, making it a versatile solution ... seamlessly integrates with Active Directory and other directory services, ensuring smooth deployment and operation within existing IT ...

Auto Provisioning of Cisco Phones 2.0.0

... Provisioning for Cisco Extension Mobility allows for rapid service provisioning and fault free commissioning of every Cisco ... other than plugging the phone in on a desk. + Automatic, assigned or approved allocation of telephone number out of a site pool. Updating of Active Directory phone extension. + Voicemail on Cisco ...
Auto Provisioning of Cisco Phones Price $12 000.00

InterMapper RemoteAccess 5.8.1

... sites, consultants who monitor client sites, and Managed Service Providers. A cross-platform application, InterMapper RemoteAccess runs on ... configuration options from any connected location. Management, help desk personnel, and technicians can monitor and respond. InterMapper’s remote monitoring software lets you configure every aspect of your InterMapper server—make maps and submaps, set ...

Antamedia Remote Control Software 1

... a double click admin can start a remote desktop connection, transfer files and chat with a user. ... from a different group. Software runs as a service and automatically starts with a Windows ! ...

Auto Movie Creator 3.26

... creates movies in specific formats designed for web services like YouTube, Video Desk, Yahoo! Video, and Google Video. The program will automatically upload your movies to a web server. You can also create movies specifically for portable ...

HarePoint Knowledge Base for SharePoint 1.0

... - making life much easier for your company's Service Desk technicians. here are three main roles in the KB: administrator, editor and end-user. The administrator role provides control over the whole Knowledge Base site ...

Customer Support Organizer Pro 3.2b

Customer Support Organizer Pro,database software for Windows. Simple database management system that helps you to organize, track, and manage your customer support activities. 4 simple databases included in Customer Manager Pro: Personnel manage your customer support personnel. Customers: manage your customers. Issues: catalog, manage, and track all issues. Log: track all ...

Employee Card Designing Software 7.9.9

Some basic difference between employee identification card and customization: Purpose: For visitor Identity: *visitor ID card is issued to individuals who are visiting an organization temporarily, such as clients, contractors, or guests. It serves as a temporary identification document to grant limited access and track their presence within the premises. *For ...

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