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versaSRS Help & Service Desk - ITSM/ITIL 6.0

... a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to ... and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface ...
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Jet Service Desk 1.61

Jet Service Desk is a high-speed HelpDesk/Service Desk system which includes following workflows: Request Management, Incident Management, Problem Management, Change Management, Service Asset and Configuration Management, Service-Level Management, Knowledge Management. Jet Service Desk main module corresponds to classic Windows application which ... based on Fast Report 4 -Administrator module -Jet Service Desk Mail Gate -Events notifying system Main module ...

Lucid Help Desk 8.01.0013

... requests for a variety of maintenance and installation services (e.g., Requests for the installation or repair of ... requests). Maintain historical records showing who requested the service, who resolved the issue and how long it ... notified via a pop-up screen anytime a new service request is assigned to them. Email update messages ...
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Web Help Desk 12.2.0

The Web Help Desk is an affordable and intuitive web based help desk software for your service desk software, customer support software, and issue tracking software ... notes" on your monitor to track your help desk team's issues and requests? Say "good bye" to your current, inefficient help desk solution and streamline your IT service desk with ...
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Web Help Desk x64 12.2.0

The Web Help Desk x64 is an affordable and intuitive web based help desk software for your service desk software, customer support software, and issue tracking software ... notes" on your monitor to track your help desk team's issues and requests? Say "good bye" to your current, inefficient help desk solution and streamline your IT service desk with ...
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SysAid Help Desk for Linux 9.0.53 b13

SysAid Help Desk Software is a dynamic and highly intuitive software solution for small to medium-sized organizations. SysAid Help Desk provides extensive Helpdesk, Asset Management, Monitoring, Reports and ... yet attractive and easy-to-use package. SysAid Help Desk comes with standardized templates to help you get ... warning alerts (email, SMS). End-users submit Helpdesk service requests via SysAid's intuitive End User Portal, while ...
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ServiceDesk Lite 2015 (Free Service CRM) 1.1

Service Desk Lite is free ready to use service management software that enables you to manage Service contracts/AMC and customer complaint life cycle from complaint ... to closure in a very simple way. For service oriented firms it is very essential to timely ... of paperwork needs to be done to manage service contracts and customer complaints. Service management is made ...

Web Help Desk 12.0

Web Help Desk is surprisingly affordable, incredibly easy to use IT help desk software with Web-based ticketing, change management, IT asset ... and more! SolarWinds' helpdesk software streamlines the help desk ticket process from request to resolution, manages and ... base and is incredibly affordable. SolarWinds Web Help Desk improves ticket resolution by: Automatically generating tickets. Tickets ...

AdSysNet Self-Service Password Reset 3.0.0.0

... Reset is a web based active directory self service password reset tool. The tool consists of four ... security settings and view the audit report. 2. Service Component - It is the centralized and core ... the requests from all the consoles. 3. Help Desk Console - Lets the help desk administrators to ...

Help Desk for IIS 2.2

Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. You don't need any additional software for your ... an email to create a support ticket. Help Desk for IIS gives you the ability to improve ...

Webuzo for Trellis Desk 1.0.4

Trellis Desk is a powerful and robust help desk solution for your business. Improve your company's service by allowing your customers to quickly and easily submit support tickets to your team. Trellis Desk sports a range of advanced features that enable ...

AD Password Management, Self Service Password Reset, Account Unlock, AD update and Identity Manageme 4.5

AD SelfService Plus, a web based, self service change password solution provides an easy to use ... their own passwords by login into the self service portal. Any user can click on the change ... other Features in ADSelfService Plus : 1, Self service reset password management. 2,Manage Account Unlock. 3,Update Personal

Self Service Password Reset, Account Unlock, employee AD update tool - ADSelfService Plus 5.0

... tickets which consume a substantial amount of help desk time. ADSelfService Plus also supports self-service account unlock, employee AD self-update, people search and sending password expiry notification. ADSelfService Plus also supports password self-service for Google Apps, Office 365, Salesforce, Zoho, IBM AS400, HP UX, Oracle Database and Oracle E-Business Suite. ...

Spiceworks - Help Desk for iOS 3.2.8

... IT" - Anywhere. Take your IT network, help desk tickets(cloud or local) and users with you wherever ... From network inventory, monitoring & mapping to help desk, vendor ratings & reviews and more, Spiceworks delivers ... grind done. All for free. Spiceworks Help Desk... desk not required Launch a new Help Desk ...

Spiceworks - Help Desk for Android 3.2.12

... IT" - Anywhere. Take your IT network, help desk tickets(cloud or local) and users with you wherever ... From network inventory, monitoring & mapping to help desk, vendor ratings & reviews and more, Spiceworks delivers ... grind done. All for free. Spiceworks Help Desk... desk not required Launch a new Help Desk ...

Omnistar Help Desk Software 8.2

... Phone Support Costs - The Omnistar Live Help desk component will allow your customers to submit helpdesk ... web based and does not require any additional desk top software for your support staff or customers. Your customers and staff can be in touch from literally anywhere in the world. ...

Lodgit Desk Hotel Software for Windows 1.18.9

... invoices, mails) can be handled in different languages. Services and items that will be billed separately to ... Manager add-on, users can connect directly to a service that automatically handles their vacancies with online channels, like booking.com. ...

ServiceDesk Standard Edition 2015.2.0

ServiceDesk is simple ready to use software, useful for service oriented firms to systematically manage Service Contracts and Customer Complaints. ServiceDesk - Provide best after sales service - Eliminate paperwork - Reduce Turn around time ... Improve Product/Service Quality by addressing the recurring issues ServiceDesk Features Service Contract Manufacturer, retailers or service provider ...

ServiceDesk Lite 10.0

ServiceDesk Lite is free ready to use service management software that enables you to manage customer ... assignment to closure in a very simple way.For service oriented firms it is very essential to timely ... manage customer complaints.Service management is made simpler with Service Desk Lite.ServiceDesk Lite is useful for small service firms ...

DataTrack System 3.5.9908.1

Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers ... System helps with all facets of your help desk, including such features as work order tracking, escalation ... Scalable: · The DataTrack System provides a versatile service management solution for organizations of all sizes and ... retains advanced features, while maintaining ease-of-use. The DataTrack Desktop Client and Web Client sport an intuitive user ...
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SupportPortal 3.5.1

AJAX/PHP web based help desk and customer support solution with Ticket and Email ... organizations and end-users, whether as an internal help desk or an external customer support desk or call center: - Track and manage support issues effectively to ...

iHelpdesk 2.2 Build 1530

iHelpdesk is a web-based help desk software. It can help you keep track of ... reduce manual effort in resolving problems and improve service quality. Benefits: Improve customer service perception and satisfaction. Increase accessibility through a single ... and problems. Self-Service Portal Users can manage service requests via the customer portal. ...
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iHelpdesk for Linux 2.2 Build 1530

iHelpdesk is a web-based help desk software. It can help you keep track of ... reduce manual effort in resolving problems and improve service quality. Benefits: Improve customer service perception and satisfaction. Increase accessibility through a single ... and problems. Self-Service Portal Users can manage service requests via the customer portal. ...
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HelpDesk 8.8.7

Jitbit HelpDesk is a web based help desk utility ("ticket system"), created to deliver outstanding customer service to your clients. Easy to install, accessible from ... or by sending an email to "email"). Help desk technicians, responsible for the ticket category (for example, ...
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SmarterTrack 14.1.6781

SmarterTrack is a powerful help desk application that transforms customer service efforts into a comprehensive, multi-channel communications portal with features like a Ticket system, Live Chat, WhosOn, branding and language support, cost analysis, data mining, reporting, surveys, and ...
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