versaSRS Help & Service Desk - ITSM/ITIL 6.0

versaSRS Help & Service Desk - ITSM/ITIL 6.0

versaSRS Help & Service Desk - ITSM/ITIL Full Download Summary

User Rating: 2.7 (16 votes)

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  • File size: 19.24 MB
  • Platform: Windows 7 x32, Windows 7 x64, Windows Vista, Windows XP
  • License: Demo
  • Price: FREE
  • Downloads: Total: 1067 | This Month: 1
  • Released: Apr 7, 2014
  • Publisher: VersaDev
  • Publisher URL: http://www.versaSRS.com

versaSRS Help & Service Desk - ITSM/ITIL 6.0 Full Description

versaSRS provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more...
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versaSRS Help & Service Desk - ITSM/ITIL 6.0 Free Download Notice

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