SupportPortal 3.5.1

SupportPortal 3.5.1

SupportPortal Full Download Summary

User Rating: 2.9 (13 votes)

SupportPortal 3.5.1 Full Description

AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel interaction for multiple customers, organizations and end-users, whether as an internal help desk or an external customer support desk or call center: - Track and manage support issues effectively to ensure customer satisfaction - Allow end users and specialists to share experience through Support Forum. - Keep your customers informed about new product's features through News Engine - Live support Chat gives your customers answers to their questions on the spot in real-time - Make new products versions and documentation always available to right person at right time - Comprehensive Knowledge Base nd procedures - Manage SLA and get reports on support load and performance. A

Requirements:

PHP, MySQL

Release notes:

Major Update
Solved security issues and added new themes
[ SupportPortal full changelog ]
free download

SupportPortal 3.5.1 Bookmark

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SupportPortal 3.5.1 Free Download Notice

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