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Call Center Manager 9.0.5

Call Center Software to automatically measure workloads and adjust outbound calling pace to comply with U.S. FTC telemarketing sales rules on intentionally abandoned or dropped calls. Statistical reporting helps you meet Safe Harbor FTC ... protection from prosecution for occasional, accidental rule violations. Call Center Manager speeds up effective training for new ...

Call Center CRM 9.0.5

Voicent's Call Center CRM is a powerful software tool for managing customer interactions in call centers or sales organizations. Use it to: Automatically track all customer interactions - Inbound calls and SMS, outbound voice, text messaging or email ... text, email, etc.) in IVR application when they call in. Automatically display customer information to agents - ...

Voicent Call Center Manager 9.2.0

Call Center Manager automatically measures workloads and adjusts outbound calling pace to comply with U.S. Federal Trade Commission's Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Don't risk penalties of up to $16,000 per ... from prosecution for occasional, accidental rule violations. Call Center Manager speeds effective training for new agents ...

Advanced Call Center 6.0

... modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and ... customizable and personalized greetings, and conversation recording. Advanced Call Center can send call notifications to your pager and voice messages over ... It can also block certain types of incoming calls, even without Caller ID information. Advanced Call Center ...

Download Payroll Software 8.0.2.6

Company provides unmatchable download payroll software of business quality to create multiple or single ... way without undergoing complex paper work. Staff planner software provides advanced feature to generate monthly payroll slip ... clicks without taking any technical training.Important features:*Download payroll software has extraordinary data connectivity feature to obtain single ... from database in an effective manner.*Advance download payroll software provides facility to generate different employs report like ...

Omnistar Help Desk Software 8.2

Omnistar Live is a dynamic helpdesk ticket software solution that combines ticket tracking, chat support and ... management into one centralized user friendly interface. The software includes many value added features to help improve ... via a web interface, eliminating the need to call your toll free support line. * Communicate in ... burden and costs of your toll free support call center. * Create a Repository of Information - ...

eZee Burrp POS Restaurant Software 6.1.101

... also reservation with eZee BurrP! point of sale software. 1.Offers Graphical presentation of Floor Plan & different ... Hardware, Customer Display Pole, PDA, Finger Print devices, Caller ID, Barcode Scanner & other hardware. 4.Supports configuration ... interfaced successfully with many third party hardware and software providers, which makes it easier to adapt in ...

PrettyMay Call Recorder for Skype Basic 5.50

PrettyMay Call Center for Skype is a 100% software-based Skype IP PBX that replaces traditional proprietary hardware ... system with Auto-Attendant, Interactive Voice Response (IVR), Automatic Call Distribution (ACD), Call Recording and Voicemail capabilities and a lot more as well. FEATURES: · Record Skype calls, Record conference calls, saving them as MP3 or ...

ErlangXLS 1.0

ErlangXLS provides Excel AddIns to calculate Call Center staffing requirements based on the widely used formulas ... trunk load, etc. While other providers sell Erlang-based software in expensive products, CC-Logic offers these widely used ... because unlike Erlang, they take into account abandoned calls.

CRM Dashboard 9.0.5

Voicent CRM Dashboard is unified agent desktop software that puts the customer at the center of all interactions - phone, text message, email, ... your organization. Key Features: Fully integrated with Voicent Call Center CRM, agents are able to manage customer CRM records directly in Dashboard. Full integration with Call-scripting. Embedded browser that can automatically convert phone numbers ...

Rander 5.0

Rander is CTI software integrated with Panasonic PBX. Rander brings together the ... with Rander as it gives you a basic call center functionality. Your employees can handle more calls in the same amount of time and you ... with even better care. Rander displays real-time PBX call activity, shows customer data on incoming calls, and ...

CapiFax 4.19

... used. Fax to mail: Depending on the called number or the caller's number you can easily define if and to ... the CLIP number or fax ID of the caller, e.g. for offering regional information based on area ... complete network. * ISDN facilities like logging of calling numbers (CLIP) or suppressing the local outgoing number ...
software pick

4PSA VoipNow Express 1.6.2

... VoipNow is the leading Linux IP PBX server software for Hosting and Internet Telphony Service Providers, call centers, SMB's and residential users. With multi-tenant software architecture 4PSA VoipNow delivers hosted PBX services or ... scalability and advanced PBX features: IVRs, group management, calling cards, callback, remote conferences and call queues. Standard PBX features: ...

ServiceDesk Standard Edition 2015.2.0

ServiceDesk is simple ready to use software, useful for service oriented firms to systematically manage ... at your finger tips while attending the service call. Contract Management in ServiceDesk enables you to - Create Contract - Renew contract - Track Contract status i.e. Expired or Active Complaint Management Reduce response time ...

Medical Calendar for Mobile 1.5

... all their medical accounts Medical calendar is one software tool that may prove to be really handy. ... an individual practitioner or even an entire health center as well. The tool efficiently helps in the ... and family medicine. The main features of the software tool include its simple and speedy operation making ...

AMIgo 1.1.0.3

... control and setup any Asterisk® open source PBX software system, version 1.2 and up (1.4 for setup ... interact with extensions / trunks, active channels, active calls, queues, queues members, queues calls, agents, conferences and conferences users. and conferences users. ... Edition: Allows to create / delete / edit call queues. Agents / Local Channel Agents: Allows to ...

Private exe Protector 5.0.2.5

Private exe Protector (PEP) is a professional software copy protection and license management. PEP works with ... in one, it is the ideal solution for software developers. Main functions: - Encryption, compression, protection and ... x64 and soon .NET). - Reliable protection of software against debugging, reverse engineering and other hazards. - ... protection option's set-up and configuration. - License Activation Center (server) with real-time control of user accounts: do ...

The Ant 2.0

... closing nothing with no one... The Ant management software contains the most comprehensive call center management solution up to date. Some of the ... create leads.* Built in Soft-phone - Features Dynamic Caller ID, recordings, one click dial, and more.* Control ... results.. Audit your leads. Real-time reports. Monitor your call center operation from the Internet on your PC, ...

NewWayService 4.22

... you to easily track and manage your service calls, problems, requests or work orders. With its ... use it. Very flexible, the work order management software NewWayService adapts itself to your needs whether you ... needs for managing efficiently any kind of service call for all your customers whether they are internal ...
software pick

TwinkiePaste 3.33 B660

... in office, technical support, customer care, help desk, call center and medical or legal transcription settings. FEATURES: Paste plain text or formatted text (RTF) into any applications Start the any applications, web-sites, ...

Skype Recorder 6.0

... Skype Recorder concentrates on providing best quality Skype calls recording services. It works on Windows XP, Vista, ... looking for a solution to easily record Skype calls in high-quality, AthTek Skype Recorder is the exact software for you. AthTek Skype Recorder comes with a ... can automatically start with Skype and record Skype calls in high-quality audio formats such as MP3, WMA, ...

112 eCall Router InBand PSAP IVS Server 2.8.0.2

... Modem Server for Small/Medium/Large scale organizations and telematics call centers. Runs on Linux Centos/Redhat. Support virtualization. supports VOIP ... example of the product is when the emergency call is placed from a car, the information about the callers location, vehicle id, type of crash etc are being transmitted to the call center via DTMF or using Inband Modem. A ...

SMS Gateway 4.2.38

Ozeki NG SMS Gateway is a world class software product that allows companies to send and receive ... to connect directly to the Short Message Service Center (SMSC). It supports various APIs for SQL, .NET, ... etc. You can transmit more than one telephone call over a single broadband connection without extra lines. ...

PC-Telephone 7.2

PC-Telephone is is a standalone software application (SoftPhone) capable to provide telecommunications services such ... and more. Supports free PC-to-PC and cheap PC-to-phone/fax calls over Internet or ISDN/PSTN. PC-Telephone provides high quality ... phone device available on the PC. Supported features: caller ID, CLIP/CLIR, audio conferencing, call answer, call transfer, call forwarding, call waiting, call ...

TwinkiePaste Portable 3.33 B660

... in office, technical support, customer care, help desk, call center and medical or legal transcription settings. FEATURES: Paste plain text or formatted text (RTF) into any applications Start the any applications, web-sites, ...

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