SmarterTrack 9.1.4870.25154 Full Download Summary
File size: 166.00 MB
Platform: WinXP, Windows Vista, Windows Vista x64, Windows 7, Windows 7 x64
Downloads: Total: 380 | This Month: 10
Publisher: SmarterTools Inc.
Publisher URL: http://www.smartertools.com/
SmarterTrack 9.1.4870.25154 Full Description
SmarterTrack is a powerful help desk application that transforms customer service efforts into a comprehensive, multi-channel communications portal with features like a Ticket system, Live Chat, WhosOn, branding and language support, cost analysis, data mining, reporting, surveys, and a Knowledge Base.
Fully integrated brand support enables companies to increase brand recognition, yet provides the flexibility to share resources and agents for greater efficiency.
Release notes:New Release
· ADDED: [#SUBJECT#] to Auto Responder variables list and will now correctly replace for auto responders using it.
· ADDED: A Web service that returns daily counts per user for tickets, chats, call logs, and average response time. Returns either all agents or a single agent.
· ADDED: Scheduling a follow-up now includes the option to change priority.
· ADDED: Web service documentation now allows you to expand or contract all items.
· FIXED: Allowed extensions for uploads are no longer case sensitive.
· FIXED: An error preventing upgrades or fresh installs to finish for MySql databases.
· FIXED: Auto Responders no longer send an error message in place of the original text for very long emails. A truncated plain text copy of the email will be shown instead.
· FIXED: Custom icons for the portal will now upload correctly.
· FIXED: Default POP SSL port is now 995.
[ SmarterTrack full changelog ]
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SmarterTrack 9.1.4870.25154 Free Download Notice
Top 4 Download periodically updates software information of SmarterTrack 9.1.4870.25154 full version from the publisher, but some information may be slightly out-of-date.
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