SmarterTrack 9.5.5066.24219 Full Download Summary
File size: 166.00 MB
Platform: WinXP, Windows Vista, Windows Vista x64, Windows 7, Windows 7 x64
Downloads: Total: 491 | This Month: 1
Publisher: SmarterTools Inc.
Publisher URL: http://www.smartertools.com/
SmarterTrack 9.5.5066.24219 Full Description
SmarterTrack is a powerful help desk application that transforms customer service efforts into a comprehensive, multi-channel communications portal with features like a Ticket system, Live Chat, WhosOn, branding and language support, cost analysis, data mining, reporting, surveys, and a Knowledge Base.
Fully integrated brand support enables companies to increase brand recognition, yet provides the flexibility to share resources and agents for greater efficiency.
Release notes:New Release
FIXED: A login issue using Internet Explorer 11.
FIXED: An issue that could cause the Ticket Response Time report to be missing data if the server was set to a different timezone than the user.
FIXED: Call Logs will no longer save without first filling in required custom fields.
FIXED: Custom field dropdown lists will now ignore duplicate entries.
FIXED: Selecting the "Today" field in the date picker control will now properly choose the current date.
FIXED: The Who's On filter for IP address now functions correctly.
FIXED: Ticket response trend report no longer loses accuracy when server time zone is different from user timezone.
FIXED: Tickets that require custom field values will now save if those values are filled out in either the custom field bar or in the custom field tab.
FIXED: Who's On events for chat invites now work properly.
FIXED: Who's On idle event to force live chat now works properly.
[ SmarterTrack full changelog ]
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SmarterTrack 9.5.5066.24219 Free Download Notice
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