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.Biz ITSM / ITIL suite of Applications 2.0

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versaSRS Help & Service Desk - ITSM/ITIL 5.0

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versaSRS provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing ...

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ManageEngine ServiceDesk Plus 8

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... purchasing and knowledge management functionalities. It has an ITIL ready version too. By integrating Ticketing, Asset Tracking, ... on request, HTML editors for solutions and notifications, ITIL ready functionalities & more. Incident mgmt, Problem mgmt, Change mgmt & CMDB has been implemented with all functionalities. The Free Edition allows a single ...

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EnterpriseWizard 5.0

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... adaptive enterprise-class technology platform. Out-of-the-box modules Help Desk, ITIL, CRM, Document Management, Workflow and custom Business Process Management. The product is free for 10 users: 5 staff and 5 end-users. To obtain your free license, click Setup/License after installation. If you install on your own server, we recommend 64-bit Windows ...

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InsTIL 3.6.0

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InsTIL help desk software has a modular, pre-integrated set of six modules that allows you to choose the functionality your business needs, with scalability to address growing needs. InsTIL Service Desk is a comprehensive set of software product offerings designed to improve IT service levels and productivity, Deliver best practices & ...

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HelpSTAR - Help Desk Software 2009.02

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... Software (from $4995, 45 day MBG) HelpSTAR supports ITIL processes for best-practice service management, including: · Problem Management and Incident Management · Change Management · Knowledge Management · Dashboards for real time Tactical Management · Configuration Management · Service Level Agreements (SLA`s) · Asset Management including License Compliance · 45 ...

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Personal HelpDesk for Outlook 5.0

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An automated issue tracking and helpdesk ticketing system in your Outlook Client. Provides you with all the necessary tools to log, analyze and assist in the resolution of helpdesk issues right in your Outlook. Can automatically process incoming support request emails, enforce service level, set due date and send automated notifications, ...

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Team HelpDesk for Outlook 6.2

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An automated issue tracking and helpdesk ticketing system for multiple technicians, Team Helpdesk provides you and your team with all the necessary tools to log, collaborate, analyze and assist in the resolution of helpdesk issues right in your Outlook. More importantly, it can automatically process incoming support request emails, assign relevant ...

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JDisc Discovery 2.0

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JDisc Discovery is an agentless network inventory solution that has been developed from scratch with more than 10 years experience in the area of network discovery for medium to large scale networks. JDisc Discovery provides the information that you need to run your IT more effectively. It's agent-less discovery technology minimizes ...

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sitewebdesk 7.8

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