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Call Center Manager 9.0.5   

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Call Center Manager
Call Center Software to automatically measure workloads and adjust outbound calling pace to comply with U.S. FTC telemarketing sales rules on intentionally abandoned or dropped calls. Statistical reporting helps you meet Safe Harbor FTC ... protection from prosecution for occasional, accidental rule violations. Call Center Manager speeds up effective training for new ...

Call Center CRM 9.0.5   

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Call Center CRM
Voicent's Call Center CRM is a powerful software tool for managing customer interactions in call centers or sales organizations. Use it to: Automatically track all customer interactions - Inbound calls and SMS, outbound voice, text messaging or email ... text, email, etc.) in IVR application when they call in. Automatically display customer information to agents - ...

BC Call Center 5.0   

Price: $47.50

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BC Call Center
The Web Based BC Call Center gives you the tools needed to quickly set ... client service operations. Features include historical records, archiving, call ownership and assignments, statistical and call activity reports, and much more. Track call through the entire life cycle with an ITIL ... and simplify your customer service with the BC Call Center. ...

Voicent Call Center Manager 9.2.0   

Price: $2 499.00

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Voicent Call Center Manager
Call Center Manager automatically measures workloads and adjusts outbound calling pace to comply with U.S. Federal Trade Commission's Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Don't risk penalties of up to $16,000 per ... from prosecution for occasional, accidental rule violations. Call Center Manager speeds effective training for new agents ...

PrettyMay Call Center for Skype 4.2.0.253   

Price: $350.00

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PrettyMay Call Center for Skype
PrettyMay Call Center for Skype (PMCCS) is a 100% software-based Skype ... system with auto-attendant, interactive voice response (IVR), Automatic Call Distribution (ACD), call recording and personalized voicemail capabilities - and a ...

Advanced Call Center 6.0   

Price: $39.95

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Advanced Call Center
... modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and ... customizable and personalized greetings, and conversation recording. Advanced Call Center can send call notifications to your pager and voice messages over ... It can also block certain types of incoming calls, even without Caller ID information. Advanced Call Center ...

C# VOIP CALL TRANSFER EXAMPLE 9.2.0   

Price: $697.00

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C# VOIP CALL TRANSFER EXAMPLE
Ozeki VoIP SIP .Net SDK for developing call transfer feature in a C# softphone to forward incoming calls either with blind call transfer or with attended call transfer. The source code represents the basic implementation of call forwarding using the provided methods of Ozeki SIP SDK. The sample program allows to transmit incoming calls to another end point without the originally called ...

Voice Call 4.2   

Price: $35.00

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Voice Call screenshot
Voice Call is an answering machine and telephone dialer with Caller ID and Speakerphone support. It will restore itself ... phone and even can set Winamp on pause. Callers can be announced using any SAPI compliant text-to-speech ... number is in the Cute Organizer database then callers name, photo and notes will be shown before ...

PrettyMay Call Recorder for Skype Basic 4.0.0.226   

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PrettyMay Call Recorder for Skype Basic
PrettyMay Call Center for Skype is a 100% software-based Skype IP ... system with Auto-Attendant, Interactive Voice Response (IVR), Automatic Call Distribution (ACD), Call Recording and Voicemail capabilities and a lot more as well. FEATURES: · Record Skype calls, Record conference calls, saving them as MP3 or WAV files in ...

Skype Call Recorder 5.5   

Price: $29.95

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Skype Call Recorder
Skype Call Recorder is widely used by many Skype users and business call centers. It is used for recording high quality Skype audio and video calls on both sides automatically. As the best quality Skype Call Recorder, It can support many kinds of audio ... online Skype interviews. The latest version of Skype Call Recorder contains 3 main parts: Skype voice recording, ...

eBLVD Support Center and HelpDesk 7.5   

Price: $59.00

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eBLVD Support Center and HelpDesk
... and integration features so help desks and contact centers can achieve increased customer satisfaction while streamlining operations. ... it works: When your customer needs help, they call in or click on your customizable help link to download a small, self-installing applet. The assigned support agent is notified online, and/or via email ...

ErlangXLS 1.0   

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ErlangXLS
ErlangXLS provides Excel AddIns to calculate Call Center staffing requirements based on the widely used formulas ... because unlike Erlang, they take into account abandoned calls. ...

Dictation Buddy 2.1   

Price: $32.95

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Dictation Buddy
... phone conversations from a single phone or in call-center environments The main features of Dictation Buddy include: - Automatic sound activation features mean that recording starts when audio sounds are detected - Automatic "save" facilities mean that sound files are automatically saved when a conversation ends. The files are saved ...

Auto Dialer Pro 6.3   

Price: $125.00

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Auto Dialer Pro
Automatic call center: allows to make a large number of supervised or not supervised outbound telemarketing calls. auto/manual play/read,record,schedule calls,Skype/VoIP dialer This program is specifically designed for: * ... for the each entry - time scheduling each call - when answering machine is detected then playing ... dialer - can be used to make harassing calls - can be used as an answering machine ...

Rander 4.1   

Price: $335.00

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Rander
... with Rander as it gives you a basic call center functionality. Your employees can handle more calls in the same amount of time and you ... with even better care. Rander displays real-time PBX call activity, shows customer data on incoming calls, and gives you the ability to track and control all calls. The system can be monitored live in real ...

CRM Dashboard 9.0.5   

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CRM Dashboard
... desktop software that puts the customer at the center of all interactions - phone, text message, email, ... your organization. Key Features: Fully integrated with Voicent Call Center CRM, agents are able to manage customer CRM records directly in Dashboard. Full integration with Call-scripting. Embedded browser that can automatically convert phone numbers ...

4PSA VoipNow Express 1.6.2   

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4PSA VoipNow Express
... software for Hosting and Internet Telphony Service Providers, call centers, SMB's and residential users. With multi-tenant software architecture ... scalability and advanced PBX features: IVRs, group management, calling cards, callback, remote conferences and call queues. Standard PBX features: SIP and IAX channels support - Caller ID / Call management / call recording / ...

Voicent IVR Studio 9.0.5   

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Voicent IVR Studio
... Studio is designed to deliver a high quality caller experience for any organization by simplifying business integration ... Studio ensures professional and interactive communication with your callers and quicker resolution of issues. Based on internet ... customer business needs. Voicent IVR solution offers point-and-click call flow design, ease of installation, and lower cost ...

The Ant 2.0   

Price: $6 000.00

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The Ant
... The Ant management software contains the most comprehensive call center management solution up to date. Some of the ... create leads.* Built in Soft-phone - Features Dynamic Caller ID, recordings, one click dial, and more.* Control ... results.. Audit your leads. Real-time reports. Monitor your call center operation from the Internet on your PC, ...

Calling-Us MAX Enterprise 2007   

Price: $349.00

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Calling-Us MAX Enterprise
Calling-Us ® MAX Enterprise is the most complete Calling-Us ® MAX version which enables companies to communicate ... whether an employee actually has time for the caller or not. The numerous interfaces make it possible to integrate Calling-Us ® MAX Enterprise to your own projects. The autonomous information center If your employees are busy with other customers ...

AMIgo 1.1.0.3   

Price: $200.00

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AMIgo
... interact with extensions / trunks, active channels, active calls, queues, queues members, queues calls, agents, conferences and conferences users. and conferences users. ... Edition: Allows to create / delete / edit call queues. Agents / Local Channel Agents: Allows to ... manage modules, edit configuration, edit the AstDB, originate calls, and more ... The AMIgoSitesManager control implements a ...

Skype for Win8 UI   

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Skype for Win8 UI
... happening with your friends through video and voice calls and instant messaging, all from one app. ... draining your device's battery, so you can take calls any time. Exchange instant messages with all your Skype, Messenger and Outlook.com contacts. Call any phone quickly and easily from Skype. All Skype-to-Skype video and voice calls are free. Your messages are delivered straight to ...

Phone Recorder Plus 1.1   

Price: $49.00

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Phone Recorder Plus
Phone recorder and Voice Mail center: Phone Recorder Plus 1.1 is a software allows you recording many hours of phone calls and save them into professional log. also, Phone ... answering machine features. general point: Automatically records incoming calls, Records outgoing calls, Complete 'Answering machine' software, Professional calls log, Adding remarks, flags and priority for each ...

TapiRex 1.9.6   

Price: $26.90

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TapiRex
TapiRex caller id software shows a contact for an incoming ... SQL-Server, ...). The program can even show incoming calls on any telephone plugged to any computer in ... free plugins are available (like Speech output of caller, run any application on a call, notification and call history in Microsoft Media Center, ...). ...
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