Call Center Manager 8.5.2 Full Screenshot
Call Center Manager 8.5.2 Keywords
agent managementagent monitorcall centercall center managementcall center reportcall center softwarecontact centercontact center softwaretelemarketingtelemarketing softwarepredictive dialerFTC's Safe Harbor requirement
Call Center Manager 8.5.2 Description
Call Center Software to automatically measure and adjust the pace of outbound calls; ensures Agent efficiency is maximized while strict FTC limitations on Dropped and Abandoned-Calls rates are honored. Allows quick and easy monitoring, recording and live-call whisper coaching to provide fast and highly effective training and supervisory feedback for new agents. Program tracks, collects, and reports call volume, agent, and campaign performance. ... read more
Call Center Manager 8.5.2 Download Notice
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